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Quality Basket Newsletters>
How to show appreciation to your customers?
February 12, 2008
Have you had thoughts of showing your customers more
appreciation, well now is your chance. Consider some of the
6 brownie points that could keep your customers.
• Start a customer loyalty program. While these programs
can get expensive, be sure to set your budget and work from
there.
• Consider starting a birthday club.
• Follow-ups, follow-ups, follow-ups on all your services.
Get the thank you and testimonials. Make sure that they
have enjoyed their services. This may also be an
opportunity for you to get other suggestions for your
business.
• Give them some celebrity attention. Is this your
customer’s anniversary at work or personal life? For
example, send a card with all your staffs’ signature. They
are sure to love this one.
• Does your client love sports, pets, interior design or
recreation? Is she/he a nurse, doctor, secretary, news
anchor, etc? Mail them occasional newspaper and magazine
clippings will help your customers see you as more of a
partner in their lives and not just a business.
• Customer appreciation day. When was the last time you
had one of these? True testimonial: I remember when I was
invited to my CPA’s home for customer appreciation for
Memorial Day and it was the best! The customers brought
sodas and juice and the CPA had all the food and gifts.
Needless to say I have been with him continuously for 10
years now and I always recommend everyone I know who is
looking for a quality CPA.
Visit these sponsors!
SimpleSavingsforATLmoms
Atlanta Diaper Relief
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